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Retail & eCommerce booming!

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Retail & eCommerce booming!

 

Over the last few years, e-commerce has become an indispensable part of the global retail framework. Like many other industries, the retail landscape has undergone a substantial transformation following the advent of the internet, and thanks to the ongoing digitalization of modern life, consumers from virtually every country now profit from online transactions. As internet access rapidly increases, the number of digital buyers keeps climbing every year. In 2019, an estimated 1.92 billion people purchased goods or services online, and during the same year, e-retail sales surpassed 3.5 trillion U.S. dollars worldwide. The Retail and eCommerce industries are flourishing today. But rather than products themselves, the success of the business always revolves around satisfying customers. So, alongside offering quality products, it’s equally important to ensure that products reach the customers’ hands safely in time and without worries.

Everyone from large organizations, small to medium-sized enterprises (SME’s) as well as individuals are in search of quality shipping services. However, as it is not their main area of expertise, they outsource the job—packaging, delivery, and order fulfilment—to third-party shipping service providers. Giving up some control of their organization. From a managerial perspective, identifying and selecting the right shipping service provider will make all the difference.

Austrans Logistics, an Australian online courier service provider, is an example of a reliable logistics brand. Providing such services as Same Delivery in Sydney, Road Express overnight Melbourne to Adelaide and much more. It has a positive track record from its days as a Transport provider to its entrance into the digital sector. The last few years catering to eCommerce stores, online retailers, eBay sellers, as well as small to medium sized enterprises. Providing a simple, easy-to-use, affordable service that provides attention to customers’ needs. 

In response to the growing need for competitive prices for low to medium volume shippers. Austrans Logistics set out to fill the void. The challenge was that major courier companies discouraged serving such customers because of their low levels of demand. But this was also an opportunity to serve these customers and allow them to flourish with access to top quality Transport Services.

The ability to help SME’s and eBay sellers, Shopify stores, WooCommerce platforms and others with fair and cheap courier pricing. Something that was not available a few years ago as most transport companies were not interested in helping start-ups or small businesses. Using an easy-to-use online system to receive real-time shipping quotes, bookings and track goods, Austrans Logistics can help these entrepreneurs.

Austrans Logistics provides a broad range of competitive shipping options by aggregating courier services from reliable, professional, and proven courier service providers. Helping thousands of customers succeed in their shipping endeavours and mitigating the top obstacles that SME’s face: pickup issues, delivery problems, time wastage and high expenses. 

Customers can directly use Austrans Logistics service—no need for registration, setting up an account or monthly subscription fees. 

 


 

If you want to register for a fee-free account, then that option is available as well. 

Simple, easy-to-use, and convenient shipping options across the country aggregating over 50 domestic services, 20 international services and more than 7 nationally leading freight companies. Incredible competitive pricing options, across a broad range of items, parcels, and products.   

In addition, Austrans Logistics offers application programming interfaces, apps, and plugins to help online retailers efficiently streamline and ship products profitably. In addition, there are options such as receipted delivery, insurance against product loss or damage, and tail-lift truck services to transport bulky items.

An important but often overlooked part of any business is Customer Service and after sales service is extremely important when shipping as issues can arise that every merchant needs fast resolution with. In response to this Austrans Logistics becomes your link between you dealing with your customers and dealing with the Transport Carriers. We will deal with the Transport Carriers for you and on behalf of your company. Allowing you to spend more time in what is important – growing your business. Contact us via email – support@austranslogistics.com.au or by phone – 1300 611 340 and we will assist with all your queries, no matter how big or small they may be. 

Austrans Logistics customers can avail help from well-experienced shipping professionals. With knowledge and understanding of the service we can resolve even the most complex of issues.

Shipping is not an exact science and that problems do occur. Problems like late deliveries, loss, damage, and unforeseen costs. Resolving such issues can take time, valuable time, that you should be spending building your business. We partner with our customers to help them resolve issues should they occur and also mitigate issues from re-occurring by providing knowledge and understanding of reasonable expectations when shipping. Enabling this knowledge and putting it into practice, they see great improvements which ultimately cuts down on unexpected costs and problems.

Austrans Logistics places a large emphasis on looking after the customer and being available quickly should they need our assistance with a shipping issue. Austrans Logistics actively reviews response times statistics every week aiming to reduce response waiting times. We also assign account managers to respond to larger eCommerce customers’ queries through text, phone, email, or ticketing software.

Austrans Logistics is truly a courier service for the digital age. Helping eCommerce stores ship easier, faster, and more profitably than ever before. Helping to develop the future of eCommerce today. Our success primarily comes from the ability to always be there for customers, being available to help them through all delivery issues that may occur. Our success is your success!

In conclusion, Austrans Logistics is moving forward. A smarter more appealing website is on its way. Expanded partnerships with Transport Providers to further enhance the services already offered. Additional technology for eCommerce stores that will improve the time spent shipping orders, as well options for brick-and-mortar businesses to help with their venture into the digital world of online shopping.

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